Search this Site:
In the News
 
Sign-up For Email Updates   

 

     

 

Below is a listing of answers to questions frequently asked.

The answers address each question along with providing some useful tips.  If your question is not addressed here please email us at support@neunetsolutions.com  


:: General FAQs ::

What is DCMS?  
What are the uses of EConExplorer™?  
What are the functionalities that come with EConExplorer™?
What is the difference between dynamic and static content?
Can EConExplorer™ manage my web content?
Can EConExplorer™ provide for version management of my documents?
Can EConExplorer™ provide ad-hoc reporting capability?  
What types of operating systems can EConExplorer™ run on?  
What types of browsers can I use to access EConExplorer™?
What are the database systems that EConExplorer™ supports?
How do I install EConExplorer™?
How does EConExplorer™ differ from Microsoft® QMF?
Is there an evaluation (trial) version available and/or would I be able to demo EConExplorer™ online?
What is the advantage of being J2EE-compliant?


:: Technical FAQs ::

When I perform a Metadata Search on dynamic repositories (such as database servers), how do I access the results on remote peers?
When I click on the DocumentManager, the interface comes up empty with "No Data" in the fields, what is the problem?
I am trying to enable various properties in a ContentObject, such as Enable Insert and Enable Update, but these options are grayed out in the configuration interface.  What is wrong?
I have enabled various properties in a ContentObject, such as Enable Insert and Enable Update, but these options are not available in the user interface.  What is wrong?
When I perform a distributed search, only a few results are listed.  I know that there should be more items that matched the search.  What is wrong?
Why am I unable to connect to the databases that came with EConExplorer?
When entering a URL for a TextSource or XMLSource, what is the root directory so that I can enter a relative path?
I am trying to set the mask type for a field in a ContentObject.  Changing the type does not seem to make a difference.  What is wrong?
I have added a new record to a ContentObject, but I do not know how to save my addition.  What do I do?
I have changed information in an existing record of a ContentObject, but I do not know how to save my changes.  What do I do?
When using EConExplorer ™ 4.6 Evaluation Edition in Windows 95, 98, and ME, a window is displayed saying "out of environment space."  The program will not run.  How do I add more environment space?
After I installed EConExplorer I cannot log on to the application due to authentication failure. What is wrong?

 


:: General FAQs ::

What is DCMS?

DCMS is Dynamic Content Management Solution. 

TOP

What are the uses of EConExplorer?

EConExplorerª is ideal for use within highly distributed enterprise environments having content (documents, structured and unstructured data, media files etc.) that reside in dynamic repositories such as Legacy Systems, Database Servers, Mainframes, etc.   Content is made accessible to authorized users via a web browser in a presentation format designed by your organization. This way, EConExplorer creates a virtual desktop of your static and dynamic content to various groups of users.

TOP

What are the functionalities that come with EConExplorer?

Authorized end-users, who are given accessibility rights, are able to view, update, navigate, sort, save, create ad-hoc reports, perform distributed searches to dynamic repositories using meta data, and perform distributed searches to document repositories using user interfaces designed for each content by your organization through any HTML editor. In EConExplorer™ terminology, content refers to information with business logic as well, such as Work Flow, Contact Management, Inventory Management and Help Desk Systems, etc.

TOP

What is the difference between dynamic and static content?

Dynamic content is information that is retrieved using criteria such as a query to a repository.  It is also real-time source information such as data collected from a research site.  In contrast, static content is infrequently modified.

TOP

Can EConExplorer manage my web content?

EConExplorer can certainly be utilized for managing your web content on your website, however the power lies in it’s ability to manage and share dynamic content within your organization, resulting in the creation of a virtual desktop using virtually any web browser.

TOP

Can EConExplorer provide for version management of my documents?

Currently document versioning is not available with EConExplorer™; please check back with us often regarding this issue.

TOP

Can EConExplorer provide ad-hoc reporting capability?

Yes, all content-sharing interfaces within EConExplorer are searchable and can also be setup to allow for the generation of ad-hoc reports to specific users.

TOP

What types of operating systems can EConExplorer run on?

EConExplorer™ is a cross-platform solution.  It can run on Windows, many Unix flavors, and Linux platformsThe executable installer program, however, is designed to run only on Windows platforms.  The Web Archive File (WAR) can be used to run EConExplorer™ on Unix, Linux, or Windows.  

TOP

What types of browsers can I use to access EConExplorer?

Virtually any browser can access EConExplorer™, including Internet Explorer, Netscape and Mac Browsers, without distortion of look-and-feel, ensuring access from all types of agents.

TOP

What are the database systems that EConExplorer supports?

EConExplorer supports all major enterprise databases such as:

IBM® DB2, Informix, Oracle, Sybase, MS® Access and SQL Server, as well as any repository for which you have ODBC or JDBC available.

TOP

How do I install EConExplorer?

There are two methods for installing EConExplorer™.  The program can be installed on Windows platforms using the executable installer.  For installation on Unix, Linux, or Windows, or if you want to use your own container/application server, the Web Archive File format, also known as a WAR File, should be used. Prior to using the WAR file, you must have a WAR compliant container/application server. The following are minimum requirements of a WAR compliant container/application server:

  • SDK version 2.2 or higher
  • JDK version 1.2 or higher
  • JSP 1.1

TOP

How does EConExplorer differ from Microsoft® QMF?

Microsoft¨ QMF supports data retrieval from ODBC sources and runs only on Microsoft® platforms. EConExplorer™ runs on various OS’s and provides an environment to distribute content from many sources, which may include business logic; EConExplorer™ is not a “dumb” data-display tool. Solutions built with EConExplorerª can be sophisticated applications to manage you business process.

TOP

Is there an evaluation (trial version available and/or would I be able to demo EConExplorer online?

Currently, an online demonstration is not available.  However, you can download the Evaluation Edition with limited functionality.  Click here to download.

TOP

What is the advantage of being J2EE-compliant?

Conforming to this specification allows EConExplorer to be deployed in a variety of commercial servers on the market such as SilverStream®, ATG Dynamo®, WebLogic®, etc. If you already have invested to create an infrastructure for your organization’s dynamic web presence, you can use EConExplorer in your favorite application server as well as operating system. No boundaries tie you to a specific OS, application server, or repository, delivering the promise of true portability and interoperability.

TOP

Contact Us
© 2003 Neunet Solutions, Inc.
All rights reserved.
(Website Disclaimer)


:: Technical FAQs ::

When I perform a Metadata Search on dynamic repositories (such as database servers), how do I access results on remote peers?

EConExplorer displays the results from all peers/hosts which responded to your Metadata search, you can then click on each search result icon to view the result from that peer. 

(Note:  You must have access privilege to this peer, this also acts as second layer of security)

TOP


When I click on the DocumentManager, the interface comes up empty with "No Data" in the fields, what is the problem?

EConExplorer needs to have connection to the internet in order to use its XML schema and DTDs. Make sure the machine you are running EConExplorer on has access to the internet

TOP

I am trying to enable various properties in a ContentObject, such as Enable Insert and Enable Update, but these options are grayed out in the configuration interface.  What is wrong?  

Check the properties of the data source that the ContentObject is bound to.  If the corresponding properties are disabled there, they will not be available for the ContentObject. 

TOP

I have enabled various properties in a ContentObject, such as Enable Insert and Enable Update, but these options are not available in the user interface.  What is wrong?

Check the template that you are using.  If the code corresponding to the property is not present in the template, these options will not be available in the interface.  Refer to chapter 9 of the documentation for more information on templates.

TOP 

When I perform a distributed search, only a few results are listed.  I know that there should be more items that matched the search.  What is wrong?

Check the distributed search configuration interface.  The property “default Max Hit Per Provider” can limit the results from a distributed search.  Adjust the number to fit your needs.

TOP 

Why am I unable to connect to the databases that came with EConExplorer?

Before the databases can be accessible, you need to define ODBC nodes for them.

TOP 

When entering a URL for a TextSource or XMLSource, what is the root directory so that I can enter a relative path?

The root directory in this situation would be the ../EConex/WEB-INF/config directory of the installation.

TOP 

I am trying to set the mask type for a field in a ContentObject.  Changing the type does not seem to make a difference.  What is wrong?

Check the data type of the field in the data source that the ContentObject is bound to.  The data type in the data source will overrule the mask type in the ContentObject.

TOP 

I have added a new record to a ContentObject, but I do not know how to save my addition.  What do I do?

Once the new data is entered, simply perform any navigation to bring up the save changes button, if enabled.

TOP

I have changed information in an existing record of a ContentObject, but I do not know how to save my changes.  What do I do?

Once the changes have been entered, simply perform any navigation to bring up the save changes button, if enabled.

TOP

When using EConExplorer 4.6 Evaluation Edition in Windows 95, 98, and ME, a window is displayed saying "out of environment space" and the program will not run.  How do I add more environment space?

This error results from older versions of Windows not allocating enough initial environment memory for the DOS shell that is trying to run the Tomcat java servlet container.  Only Evaluation Edition versions downloaded before May 29, 2002 are affected.

To fix this problem, you can either download the latest version of Evaluation Edition from our website and reinstall the program, or manually increase the initial environment memory.

There are two ways to manually increase the initial environment memory.  

Method 1:  go to the bin folder inside the EConExplorer directory that you installed the program to.  Right-click startupBrowser.bat (startu~1.bat), and choose Properties.  Select the Memory tab and set the Initial Environment to 4096 bytes.  Repeat the same steps for startupManager.bat (startu~2.bat).  Now the program should start-up normally.

Method 2:  edit the config.sys file on your computer probably located at the root of the C drive.  Add the line 

     SHELL=C:\COMMAND.COM C:\ /E:4096 /P

It may be possible that you already have a similar line, in that case you can increase the value after the '/E:' option, that is the size of the environment space. Remember to reboot. If you still have the same error, increase the number more.

TOP 

After I installed EConExplorer™ I cannot log on to the application due to authentication failure. What is wrong?

EConExplorer creates two default two default groups: Administrator and Public. When EConExplorer is deployed using the installer on Windows platform it prompts you for an Administrator account password (case sensitive). This account has access/belongs to all the default groups (which you can modify). When you launch EConExplorer you must supply your authentication, and if using the default settings it has to be Administrator as user name and the password you supplied the application during the setup. Please remember that all user authentication is case sensitive.

TOP

 
   
 

©   Neunet Solutions, Inc. All rights reserved. Terms of Use. Website Disclaimer